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Purchased an Intex air bed from Walmart in Canada. A couple weeks went by, then traveled over Christmas and set up the bed. It was defective out of the box, the inside beams broke away from the sides of the bed, and the bed became deformed and unable to be used....
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Anonymous
Anonymous

A company representative called me from California to begin a warranty claim. I have completed the online warranty claim and I will be mailing the copy of my receipt today wi...

MarkSlinn
MarkSlinn

rkoenig@intexcorp.com{{Redacted}}

1.1
I didn't like
  • Not being able to use it while i paid full price
  • Exchange policy
  • Defective product
#1184142
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Intex Recreation - Piece of garbage

E96 error code filters are new so thts not problem
1.0
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Customer service
Exchange, Refund and Cancellation Policy
#1154618
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I recently had to purchase 2 air mattresses due to being a victim of hurricane Irma in Florida after losing almost all I owned where myself and my 2year old daughter were living. The first air mattress somehow popped from the inside and lumped nearly half the bed up...
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1.0
#1127588
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Intex Recreation - Warranty/malfunction within 2 months of buying

Bought the hot tub spa, had an issue, called to warranty as it had been less than 2 months of having it. They stated warranty was voided on my part ,but would not give proof in the way of a manual and denied claim. Fixed ourselves now e95 code. Going to buy a different brand with better ratings. Customer service was awful and could not tell me what page of the manual stated their claim. Awful!!
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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#1118769
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I purchased the Intex hot tub/pool combo. It arrived for the 4th of July weekend and the control base stopped working by Labor day weekend. Intex had me file a claim however, they never contacted me. I had to call them. They said they are sending another unit but, it...
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1.7
#1104847
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Bought a intex ultra frame 15 by 48 pool in may 2017 and it is now September 2017 and we have no pool. Very bad customer service. Pool seams had holes in them 9 weeks after purchase, I called there customer service and they would replace since it was still under 90 day...
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1.2
I didn't like
  • Customer service completely unhelpful
  • Defective product
  • Rude customer service
#1095895
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Intex Recreation - Intex Dangerous Non-Platform Pool Ladders

Intex removed the platform from the top of their pool ladders to save money. Now the ladders are so dangerous that it is actually safer to jump from the top than to turn and climb down. Falling through the center is a HUGE issue and Intex could careless.
1.0
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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#1078241
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Intex sucks! We kept getting an error E-90... ..........no heat and no filteration was working on our intex hot tub spa at all!...They want that 290.00 for a new control base..when its a 5 cent plastic or possible ceramic shaft that kept breaking. You turn the whole...
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#1077218
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Intex Recreation - *** product HORRIBLE customer service

Intex PURESPA. This piece of *** ha been nothing but a pain in the *** since day one. CONSTANTLY showing error code 95 which apparently is an airflow filter/heater issue. It's been AWFUL. The thing has NEVER worked properly and Walmart doesn't want it back and Intex customer service is absolute ***. DO NOT WASTE A PENNY IN THEIR PRODUCTS.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1077149
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Bought the 20x48 ultra frame last July 11. Set it up this year after storing it correctly for the winter per their DVD. Small rip at seam which we patched. Added more water only to have the seams continue to rip. Call Intex who wants to charge $1,000 for new liner. I...
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1.7
#1069648
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