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So purchased this product for my children for our pool played with it for a couple days the seam separated on the Bulls neck so we returned to the store and got it swapped out Week later same thing happen so call there customer care line where they told me there is no...
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1.0
#1320581
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August 1, 2018 BUYER BEWARE! This company is a joke and so is the "warranty policy". Just bought a PureSpa inflatable hot tub about a month ago. We got it all set up and every time we go to use it it's half deflated! So we undo panel on control hook up fill hose hit...
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Anonymous
KELLY

Update ** what a joke** Just got another call from a "supervisor" at Intex who sat for 22 minutes wasting my time yelling at me at 8pm while I'm trying to put my son to bed fo...

1.0
#1318575
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Just got off the phone with INTEX Support. As of today, 2 top rails on 16' X 48" Ultra Frame is about to collapse due to rust break. At end of first season of 3 months last year rails began to rust. Yep, using INTEX Salt System and had "Low Salt" reading all last year....
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#1314803
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Intex Recreation - Have a problem with a pool

Nobody answered to help me
3.1
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
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#1314302
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Bought a $110 premiereaire mattress. Set it up in my tent to find out the reverse air valves they use are junk and constantly leak throughout the night. This being a 110v plug i had to start my car to use my inverter to continously pump up the mattress. A true pain in...
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1.0
#1313622
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Intex Recreation - Hot tubs

No heating the hot tub and getting jerk around buy the company and employee
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Turnaround Time
Warranty
Website
#1312669
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I ordered the 12 inch sand filter online. I set up my pool and started to get the filter set up. The 6 way valve will not go flush for me to put the clamp on. I called the company they said they would gladly send me the tube that goes inside and the 6 way valve (this...
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3.6
I didn't like
  • Getting my replacement parts in a timely matter
#1305033
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Bought a Purespa hot tub for my disabled husband's back. He used it four times, winterized it until this past summer. He went to use it, it's dead. Called customer service to trouble shoot problem to find out a leak in the control panel they do not supply part for and...
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1.6
I didn't like
  • Customer service
#1302866
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I have had Intex pool for last 3 years, biggest pool you can buy, 14,000 gals with a saltwater filter system. In that 3 years I have had to buy the same very essential part or the filter pump does not work. I've had to spend a total of 180$ on the titanium electrode...
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1.0
#1300255
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Contact Intex Recreation

Mailing Address:
Intex
P.O. Box 1440
Long Beach, CA 90801-1440
USA
Phone:
(800) 234-6839
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Intex Recreation Products and Services

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Intex Recreation - The intex pump it’s not working and

The pool itself had a small hole on it
#1299819
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