Review about Intex Recreation Airbed from Staten Island, New York

28 of 62 Intex Recreation reviews

I have purchased a twin air bed on 2014 six weeks later the air pump stop working and I contact customer service they request me to send them 2 cut out of the mattress I did it before the 90 days. I called him several times checking on my mail with the cut out and they keep telling me to give dang few more days cause all the packages go to a PO Box after making them more than 50 phone calls II stop calling them because they won't do anything to replace my air bed after a year on January 25 I received a letter from a themasking me to call them when I called them they told me they cannot replace my air bridge because they just received the package I request to speak with a supervisor and he wasnt abailable so I request a leave my info somebody can call me back when the soup aggressive call me back she said that they don't have it with a call center so they can keep track of the phone calls and they not replacing my air bed because they just received a letter with the cut out January 16 what is not true because I send that last year I don't believe that mail took a year to get to them I would not recommitment any other products to anyone because the customer service that they offer they don't have it is really bad

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reason of review:
Poor customer service
Product or service
Intex Recreation Airbed
Review category
Furniture and Decor
review #777464 by

Author wants to be contacted by the company. Learn more

Had an experience with Intex Recreation? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
28 of 62 Intex Recreation reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Intex Recreation. However, many companies do monitor reviews on our site.

You were reading a complaint about Intex Recreation.
Filing a new complaint about