Product: Intex Recreation Pool Clear all filters (0 of 34 reviews match)
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Intex Recreation - Horrible customer service!
Intex Recreation - Horrible customer service!
Intex Recreation - Horrible customer service!
Intex Recreation - Horrible customer service!
Purchased a intex 16x 48 pool, less than a year ago and it has rusted at every steel joint! Intex said there’s nothing they can do ONLY WARRANT it for 90 days! Beware do not buy very very disappointed. Their pools are JUNK THANKS FOR NOTHING INTEX POOLS! I will pass...
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Anonymous
Bill

Yep same here. Have to replace top beam every two years. Something wrong with their metal. Anyone know what it is>

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Intex Recreation Pool
I didn't like
  • Poor quality
#1359184
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So we purchased a 24' diameter Intex pool on Amazon, through a third party. The product was delayed in shipping, therefore we received the pool about 14 days after purchase. Since my wife and I both have full-time jobs, we weren't able to open the pool for about a...
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1.0
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Intex Recreation Pool
#1353590
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Intex Recreation - Rusted top pool poles crack.

Intex Recreation - Rusted top pool poles crack.
Just got off the phone with INTEX Support. As of today, 2 top rails on 18' X 18" Ultra Frame is about to collapse due to rust break. At end of first season one year the rails began to rust. I live in florida miami no salt, no snow here just heat and lots of sun. One top rail its rusting out and has a huge crack on the side plus the pain is falling and getting rusted. This pool is dangerous and should be recalled or exchanged for a new one. ( Only one year.)
1.1
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Intex Recreation Pool
#1337233
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Just got off the phone with INTEX Support. As of today, 2 top rails on 16' X 48" Ultra Frame is about to collapse due to rust break. At end of first season of 3 months last year rails began to rust. Yep, using INTEX Salt System and had "Low Salt" reading all last year....
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Anonymous
Bill

Same here, we don't take our pools down in Florida. Costs about $200 for replacement top beams and legs. My 2nd and last Intex pool. Also seems like only one person answers th...

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Intex Recreation Pool
#1314803
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I bought a pool in 2017 used it for two months. Set it up this year and both the pool and the air ring leaks. I have purchad other pools and they lasted two seasons or more. thank you for your concern. I am disapointed in the quality of this pool. I purchased pumps and...
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1.0
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Intex Recreation Pool
#1273775
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VMInnovations - Sells Over priced cheap Chinese Crap and screws the customer
On May 15th, 2018 I purchased a Intex 14' x 42" Prism XL Frame Square Above Ground Swimming Pool Set with Pump, from Walmart.com via VMInovations. After paying to assure the site was properly prepared for the pool and purchasing chemicals, and filling the pool with...
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Anonymous
David griffin

Yes I know it is good

1.9
Product
Intex Recreation Pool
I didn't like
  • Poor quality products
  • Expect the customer to clean up their mess
#1268257
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Intex Recreation - Opened and huge split in side

I'm even more aggravated that is impossible to get ahold of you guys. What a joke
1.0
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Intex Recreation Pool
#1262865
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I ordered a replacment liner it showed up with what looked to be a burn that had worn through from someone dragging it on concrete or asphalt box was in perfect shape so it came from the companythis way so i basiclly got a defected liner that i believe they repacked...
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Intex Recreation Pool
#1260895
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Intex Recreation - Faulty control bases and terrible customer service

I purchased the Intex hot tub/pool combo. It arrived for the 4th of July weekend and the control base stopped working by Labor day weekend. Intex had me file a claim however, they never contacted me. I had to call them. They said they are sending another unit but, it won't arrive until mid October. The model that I purchased is fairly new although, from what I've been reading, this is an ongoing problem with all of the models. Shame on Intex and shame on anyone selling them.
1.9
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Intex Recreation Pool
#1104847
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Bought a intex ultra frame 15 by 48 pool in may 2017 and it is now September 2017 and we have no pool. Very bad customer service. Pool seams had holes in them 9 weeks after purchase, I called there customer service and they would replace since it was still under 90 day...
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1.3
Product
Intex Recreation Pool
I didn't like
  • Rude customer service
  • Defective product
  • Customer service completely unhelpful
#1095895
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